For you new up coming Tech's . Don't always believe the source .
This kind of problem will come up occasionally with all colors of gear .
Using this recent issue for an example . (Love my TX gators )
We have 8 of the tx gators here . During the warranty period I had one that quit on the course ,discharged battery . After checking battery I pulled the plugs covering the brushes on starter/generator and noticed they we worn down.... one brush was past the holder and not contacting the armature well . No problem starter/gen sent out under warranty . I did check the other 7 to notice that 2 more were looking pretty worn out . I did get a response that they will look into it but...never heard back . Later on mentioned it again to the dealer . Again no response . Time past and warranties ran out .
During the winter maintenance I have a couple that the brushes are worn to or past the holders . 500 hours seems like pretty rapid wear .
2 look pretty good two are worn down quit a bit .
No problem I'll just order new brushes .
Looking up part # Hmm I see part# for starter/generator breakdown but list on left and picture shows it as 1 unit .
2 Dealers later I find out that parts are not available ?
A new starter is going to be on the high end off $$$$.$$.
Why would I throw out a perfectly good starter just because of no parts availability.
fairly common starter /gen
Taking brush measurements
Asked the Toro dealer (Veseys )if they can match them up .
and they got the exact match part # 103347310 .
While waiting for part I asked on Twitter and my go to tech site Golftechs about what they were doing to fix their starter / generators . Lots of answers and part # from the guys from different sources but one answer really stuck out from a guy out West . He just got it from his dealer ?
an there it is . All the searching and running around to find it at the dealer !
Talked to one of my dealers and he only looked at the diagram not realizing there was a parts break down in the description of part section .
But still that was the # I gave them to look up at the beginning of this circle .
Sometimes you have to dig deep especially if you have multiple units